Rated 1 out of 5
by Jeff909 Warning!
I wanted to love this set. But I got a defective unit. It suffered from severe back lighting issues. I tried to go through Sony's customer service. That was a nightmare. 3 hours and several disconnects. I finally has to drive 50 miles to return the set to the Sony sore in Glendale Ca. They were very nice and agreed with me on the defects. They offered me another set, but I decided to take a rest and enjoy the Sony set I already own. Here is a picture of the set I got. It might be awhile before I go through this nightmare again. I'm a loyal Sony fan. Every TV, computer, stereo, camera etc in my home is Sony. Please improve your customer experience. Thanks Jeff from Rancho Cucamonga Ca.
January 5, 2015
Rated 3 out of 5 by JPDX 5 stars for Sony. Zero for Opera browser
Impressive visual experience as expected of Sony. Easy set up and linking with Sony AV receiver for enhanced audio.
Opera web browser is a huge let down which ruins Sony's reputation. Opera is very clunky, not user friendly, frequently unresponsive to the remote, overly slow with frequent freezing, limited to only 3 tabs, incompatible with some websites and crashing constantly (such as Bloomberg TV). Bloomberg TV has replied to my emails but still have to hear back from Sony. This is a web connected smart TV thus issues like these need to be fixed and it would be helpful to have a native app.
Also was looking forward to try wifi mirroring with Apple products for this model since previous ones specifically were labeled NFC and AV receiver is capable of Airplay (audio only) but realized this was still not possible. Apple TV is an option but counterintuitive and redundant.
Lastly, there is no way to organize USB flash drive files on the Media Server.
If you want a 4K TV and not really use the other features, this is for you.
August 24, 2014
Rated 5 out of 5 by ChiefPickleman Typical Sony Excellence
I am a Sony person from way back when DVD and Sony television products are bought. I have never given another TV manufacturer reason to be bought. Why change when there is nothing wrong? Hands down, the best engineered and feature laden TV on the market. Past experience shows that Sony has not let technology overtake quality products. In the technology arena, you get what you pay for.
I just upgraded from a 2001 Sony XBR 40" picture tube HD television. In HD, the picture was only 32" diagonal. The picture tube was 26" deep, taking up valuable wall space. Bought the X850B 4K Ultra HD TV as the replacement and to gain more room space. It's now hanging on the wall and I could not be happier. Shows like a 'moving 3D color movie picture'. Sony has been working on 4K for 7 years now in their professional lines. The industry is just now catching up (4K) to Sony. It shows with this product.
February 2, 2015
Rated 5 out of 5 by jabrewster Love it- Friends love it.
Great Great Great Great.
The 3D experience is pretty sick-- Like better than the movie theaters good.
Image is great.
Simulated 3D for non-3D signal is pretty great too.
The Pandora app is one of my favorites. It is great for playing music while cleaning the house, studying or throwing a party.
The Amazon app is pretty great too.
I dislike that the IR detector for the TV is inferior to the screen. I have a Sony Sound Bar that blocks the IR detector, so I had to sit the TV on a raised platform to allow the remote to have direct line of sight to the IR detector.
I was confused by the labels for the HDMI inputs at first, not a very detailed paper manual.
Amazon instant video does not allow for 3D simulation.
Turning on the TV does not always active the Sony Sound bar via the HDMI ARC, only about 80% of the time.
The Sony Dynamic Sound- or the ability to reduce/narrow the range of explosions and speech is not so great. This is suppose to allow you to hear regular level speech in the video while not having the explosions/crashes or other "loud" sounds blare out your apartment neighbors.
January 8, 2015
Rated 5 out of 5 by TomgInKy Sony XBRx55x850B $K HD TV
I bought this new 4 K Sony XBR, to replace what was then a top of the line 2001 TV.. A -XBR 36 " Wega...I thought it played great, .I did not really see just how bad my old TV was, until I plugged in this new XBR 4K XBR...Its like being in the same room, the people look so life like..the colors are so bright, clear, and you see so many little things that you never notice in the back gounds of other TV's..I mean minute little things so tiny...Right down to the threads of the buttons on the persons closes they are wearing..Thats how sharp the picture is...I could say a lot more..but don't just take my word for it...just buy one, you will not be disappointed one bit...and I have not even said anything about all the TV extras,,The WiFi, and that good stuff that goes with that...All the HDMI hook up's, and streaming from PC's...the list goes on and on....
November 11, 2014
Rated 4 out of 5 by abridgesltd Best 4K TV
Great for gaming, movies, sports, streaming, etc. We have had no trouble connecting the TV to our network for fast streaming and using apps. Sony NOW is a plus where you can hook up a PS3 controller and play rental games.
Issues are that it occasionally flickers or we get a black screen for a couple seconds. What we found out was there was a compatibility issue with the DirectTv satellite box we were using. An upgraded box fixed the flicker problem.
Also find the menu settings to make fine tune adjustments or do something as simple as turn the camera off or on are not intuitive. The online manual is too generic to help you resolve those type of issues.
Overall great TV that is worth the money and the time to resolve compatibility issues. Just wish Sony would take a page from Apple to make there menu system more intuitive. And increase the breadth of their online help manuals.
December 28, 2014
Rated 5 out of 5 by HAIRTURNEDGREYIN2WEEKSLOL ARC ISSUES !!!!
Ok to all tha t read this this took 2 weeks or more to figure out !!!!!!! I Got this beautiful TV XBR55X850B and a BDP-S6200 and a PIONEER SC81 A/V RECIEVER hooked it all up worked and looked beautiful . BUT no ARC sound back to my reciever from anything played or rather stremed throught the SMART TV LOL !!!!! After call after call to both SONY AND PIONEER no help ALSO BESTBUY . And going on Geek Squads advice I purchased $304.00 worth of HDMI cabled 3 too be exact . Still no sound LOL not really !!! Ready too take it all back I unplugged the hdmi cable from my cable box while I had the tv streaming something on NETFLIX and within 4 secs sound came through the ARC .WOW I was happy . plugged it back in still had sound turned everything off went out to do what ever I had too do that day came home turned it all on . Then went to watch something on Netflix and NO SOUND AGAIN . Anyway long story short I had too use ONLY ON THE CABLE BOX the component hook up you know old school and optical for audio from my cable box to my A/V reciver and have had no problems since . You would not believe the H*LL I went through to get this too work . I also had a Samsung TV do the same thing it was the cable box the whole time !!!!!!!!
December 29, 2014
Rated 4 out of 5 by Europa Great TV; needs better software (and HW) for UI
The TV delivers a nice* picture and has a great menu of options and extras. Thin bezel; looks great. Sound is adequate.
The software that runs the UI needs a revision, though:
Negatives about the software:
- Navigating is a pain - inconsistent menus and commands; third-party apps don't follow convention
- Remote lacks an "EXIT" button, bringing you back to the main TV signal (and the third-party apps all respond differently/have different menus). The "RETURN" button doesn't serve as an "EXIT" button.
- When starting up with the input on a source that's not delivering signal (e.g. a DVD player that's turned off), for some reason the TV cycles for 20 seconds searching for signal, and starting up. Frustrating.
- Web browser is unusable
On the *plus* side:
- Tons of menu and customization options available
- You can customize "sticky" settings so it'll remember your preferences for different inputs (i.e. TiVo settings are different from Blu-Ray settings).
- Third-party apps are plentiful
*It's no plasma, that's for sure, even in 4K. How viewers could ever sacrifice plasma for LED pictures, I'll never know. I kept my plasma TV.
February 23, 2015