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  • Sony Pictures

    Movies and television programs from Sony Pictures.

  • PlayMemories

    Store and access all of your photos and videos in one place.

  • Reader Store

    Books, magazines and more. Shop all your favorite titles.

  • Sony Professional

    Broadcast and professional video and audio solutions.

  • Sony Music

    Local artists and international superstars of recorded music.

  • Sony Mobile

    Latest Xperia phones and tablets, plus apps and services.

  • Sony Online Entertainment

    Ultimate online gaming destination your PC and console.

  • e-Support

    Product support, FAQs, drivers, downloads and more.

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  2. Customer Service
  3. Shipping - Lost or Damaged Shipments


Q. What should I do if my order is lost or damaged in shipping?         

A. One of our Customer Care agents would be happy to help.

Phone number: 1-877-865-7669
Phone hours: Mon - Fri from 8am to 12am ET (Midnight)
                          Sat - Sun and Holidays from 10am to 9pm ET