Rated 3.4 out of 5 by 10
Rated 1 out of 5 by PoliteOttawa Worked well with non Sony phone
I bought this to replace a DRC - BT15, which is very old but I am now using the old one. I used the SBH20W with my Samsung RUGBY 2 and it worked fine I then switched over to a Sony Xperia E Dual and the headset continually crashed the phone, I then demoted it to computer use and it continually crashed my computer... it should not be able to crash my computer. The buttons are hard to use and there is no voice recognition support for hands free calling(my old one even has this). This is a super basic unit which never worked with my Xperia phone too bad. The phone is very problematic as well, all of this looks very bad for Sony, the last two products I have bought from them were poorly executed and would not work together. I am very disappointed.
May 30, 2014
Rated 5 out of 5 by AntMarching Great product!
I purchased this set back in December 2013, to use it with my iPhone 4S and it works great. The included headphones are good too, but I prefer my Apple EarPods and I find the sound quality is as good as when the headphones are connected directly to the phone.
The battery also lasts all day of listening music or audiobooks, and taking a few calls, and that is, at least 4 hours of music and a few phone calls. Really a great product!
May 2, 2014
Rated 1 out of 5 by Cyphrus Did I get a bad one?
It worked for about a month. Now I can't change the volume and I can't get it to reset. The play and pause buttons don't do anything. I tried contacting Sony for help or to return it and they stopped answering my emails. It's pretty worthless when you can't change the volume. I wanted to reset it because I thought maybe if I re-paired it with my transmitter, it would work again. But I can't reset it. The manual is pretty useless. My SBH20 beeps different patterns that aren't listed in the manual. I must have gotten a bad one since everyone else seems to love theirs. I wouldn't mind if Sony would stand by their product and replace it but no such luck.
March 2, 2014
Rated 5 out of 5 by cKOne A must have for all SONY Bluetooth enabled product
If you own a SONY XPersia phone, you'll love this great device.
October 6, 2013